Maison des Parfums Dubois - Perfume Workshops

This Privacy Policy describes how Maison des Parfums Dubois ("we," "us," or "our") collects, uses, and shares personal information of users of our site. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect several types of information from and about users of our online platform, including:

Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and any other information you provide when creating an account, placing an order, participating in a workshop, or contacting us.
Payment Information: When you make a purchase on our site, we collect payment information, such as credit card details or other payment account information. This information is processed securely by our payment processors, and we do not store your full credit card details on our servers.
Order Information: We collect information about the products you purchase, the date and time of your order, and the shipping address.
Demographic Information: We may collect demographic information such as age, gender, and preferences.
Usage Data: We collect information about how you use our site, including the pages you visit, the links you click, and the searches you conduct. This information helps us improve the functionality and user experience of our online platform.
Device Information: We may collect information about the device you use to access our site, including the device type, operating system, and browser type.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our site. Cookies are small data files that are stored on your device and allow us to recognize you when you return to our online platform. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: We use your information to provide the services you request, such as processing your orders, creating custom perfumes, and providing fragrance consultations. We also use your information to improve our site and develop new products and services.
Personalizing Your Experience: We use your information to personalize your experience on our online platform, such as showing you products that are relevant to your interests.
Communicating With You: We use your information to communicate with you about your orders, provide customer support, and send you marketing communications. You can opt out of receiving marketing communications at any time.
Preventing Fraud and Abuse: We use your information to detect and prevent fraud and abuse on our site.
Complying With Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

Sharing Your Information

We may share your information with the following types of third parties:

Service Providers: We share your information with service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process.
Other Parties With Your Consent: We may share your information with other parties with your consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect your information when it is transmitted over the internet.
Storing your information on secure servers.
Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

You have the following rights with respect to your personal information:

Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
Right to Erasure: You have the right to have your personal information erased under certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

To exercise your rights, please contact us at:

Maison des Parfums Dubois 14 Rue du Faubourg Saint-Honoré, 75008 Paris, Île-de-France, France.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our online platform after the posting of changes constitutes your acceptance of the revised Privacy Policy.